FAQ

HOW LONG DOES IT TAKE FOR MY ORDER TO GET SHIPPED?

Orders are processed Monday-Friday, excluding major holidays. Please allow us up to 1-3 business days to prepare your order shipment. Once it gets shipped, you will receive an email with your tracking number. Orders are shipped via USPS.

  • Delivery times 5-7 business days
  • Standard shipping 3-7 business days 

WHERE IS RAVE CVLT LOCATED?

We currently do not have a store front but we do offer curbside pick up. We are located in Fontana, CA. There will be an option at check out for curbside pick up. After placing order we will send an email of instructions and time you can come and pick up your order. Order will be ready in 1-2 business days.

DO YOU DO INTERNATIONAL ORDERS?

We currently don't do international orders since we are a new brand, in the near future we will start doing them.

CAN I PICK UP MY ORDER?

Yes of course! We are located in Fontana, CA. At check out you'll be given an option to either do shipping or curbside pick up. You choose the curbside option & once order is placed we will take 1-2 business days to have your order ready for pick up. Once order is fulfilled, we will send you an email with instructions & time you can come pick up.

WHAT IS YOUR EXCHANGE/RETURN POLICY?

  • All returns are issued as store credit in a form of a one time discount code.
  • Returns must be within 30 days since receiving it.
  • Items must be unworn, unwashed & original tags still attached.
  • If the returns is due to an error on our end (defective, damaged, wrong item etc.) , we will happily issue a full refund including the cost of shipping.
  • Clearance items are FINAL SALE.
  • To start your return process, please email us (ravecvlt@gmail.com) with order number & reason for return. We will get back to you within 24 hours. 

Please note that Rave Cvlt is not liable for any return packages that may become lost or stolen in transit. Please keep proof of postage and/or return tracking number when shipping back your returns. 

DIDN'T FIND WHAT YOU WERE LOOKING FOR? CONTACT US THROUGH EMAIL(RAVECVLT@GMAIL.COM) OR DM US ON INSTAGRAM/TIKTOK(@RAVECVLT).