Refund policy
Return & Exchange Policy
We take great pride in the quality of our products and your satisfaction is important to us. Because each order is made with care, we do not accept returns or exchanges unless the item you received is incorrect, defective, or damaged.
When We Will Accept a Return or Exchange:
-
You received the wrong item or size.
-
The item arrived damaged or defective.
If any of the above applies, please contact us within [7-14] days of receiving your order at Ravecvlt@gmail.com with:
-
Your order number
-
A clear photo of the issue
-
A brief description of the problem
Once your return or exchange request is approved, we’ll provide next steps to make it right, including sending a replacement or issuing a refund if necessary.
Important Notes:
-
All claims must be made within [7-14] days of delivery.
-
Items must be unworn, unwashed, and in their original condition.
-
We are not responsible for sizing issues. Please refer to our sizing chart before placing your order.
Thank you for supporting our brand! If you have any questions, feel free to reach out — we’re here to help.